The BusinessDictionary (2015) had defined communication as “Two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning”. The types of communication involve include verbal communication, written communication and body language.
- How to develop good communication skills. (n.d.) http://www.wikihow.com/Develop-Good-Communication-Skills
BusinessDictionary.com. (2015). Communication Definition. Retrieved Feb 21, 2015 from http://www.businessdictionary.com/definition/communication.html
How to develop good communication skills. (n.d.). Retrieved Feb 21, 2015 from http://www.wikihow.com/Develop-Good-Communication-Skills